Step one, once an account has been created (or not, that is up to you) proceed with your basket contents & press on "checkout" PayPal Express will not work for collections.
Step 2, next to the "ship to" section, press on "change"
Step 3, press on the "collection" tab.
We Are Open
Unfortunately, DripDrop retail stores are now closed but the website is still accepting orders.
Due to many questions being received, postal services are not affected. Couriers are "Essential Services" to the UK & are currently fully operational (expect delays due to the postal service being extremely busy. We can only do so much, then we have to rely on Royal Mail who are understandably busy. Plus, there has been Bank Holidays)
Royal Mail collect from our warehouse Monday - Friday at 4.15 pm (excluding Bank Holidays)
The services we use are RM 1st class.
Most orders will turn up within 1 - 2 days although now Royal Mail are on a reduced service with only one post person per route so there will be obvious delays. Items are arriving within 2-5 days but in some areas where Royal Mail are on reduced staff due to Covid19, you may have to wait longer (anything from 3-30 days)
It is same day postage for orders placed before 4pm Monday - Friday.
We do not work Saturday or Sunday due to zero postal collections
We do not go out with postal bags to Post Offices & we currently have zero plans to operate a "drop off service" but we do offer click and collect--more details here
We are stringently adhering to government advice & policies for our safety & for yours to help stop the spread of the virus.
Our postal prices are as follows, any liquid only order over £20 receives free postage. Any order under £20, or any order containing ANY hardware will incur a small postal charge.
We hope you all understand & we sincerely mean no offence
FAQ during Covid19
We understand that many of our customers have questions so hopefully this post will answer some of your questions.
I need coils and other accessories.
We are in the process of adding as much stock from the shops as we can to the website and this will be completed as a matter of urgency.
Can you deliver locally?
No we cannot other than via Royal Mail, no exceptions sadly.
When will the shops be open again?
We cannot answer this as it depends on when the restrictions are lifted.
How do I place an order?
Please be assured we are working very hard to make sure we can supply you with as much as we normally can in this difficult period. As long as Royal Mail continue to work then purchases will be sent out daily Monday to Friday.
If there is anything you need but do not see if on the website, we have plenty of stock and will add anything to the website if we have it in our stores. Just email email@example.com
Keep safe everyone.
We send lots of love to you