"WHAT SHIPPING SERVICES DO YOU USE?"

We send all items out via Royal Mail Tracked. We offer 24 & 48 hour tracked.

We ship orders placed before 4pm Monday-Friday the same working day. Any orders after 4pm will be shipped the following working day.

Weekend orders will be shipped the following Monday.

Delivery times: Royal Mail 1st class are usually delivered within 1-2 working days although it can take up to 10 working days, especially after a bank holiday.

Claims for lost post will not be processed until after the 10 working days. This is purely down to the Royal Mails claims procedures

Sometimes, we are incredibly busy so we might not be able to fulfil your request. If this is the case, we will contact you through your provided e-mail address. Please make sure we don't end up in your junk folder!

"WHERE ARE OUR LIQUIDS MANUFACTURED?"

We currently have 1 ISO 7 accredited cleanroom.

We have quality management systems in place and are fully approved in the regulations.

"DO YOU GIVE OUT SAMPLE BOTTLES?"

No we do not offer a sample service. We are simply too busy trying to get orders out to accommodate a sample service.

We have plenty of reviews both on this site & on YouTube & forums that should give you a good idea of what the liquids are like.

At our discretion, return customers who have placed multiple orders may receive samples of our new up coming products so we can receive feedback from them.

Are our E-Liquids Steeped?

All of our e-liquids have been steeped before being added to the website, but if adding nicotine it may need a little extra steep before vaping as nicotine changes the flavour slightly.

What ratio is the product?

The following is a breakdown of approximately what our Shot It Nicotine Shots will make your end ratio for our 100ml shortfills which are 63.3VG before adding nicotine.

2 x PG shots will be approximately 55VG

2 x VG shots will be approximately 80VG.

1x VG & 1 X PG will be approximately 60VG

Our 10ml ranges are in 60VG/40PG or 50/50 (see each product for details)

WHY CHOOSE DRIPDROP VAPOUR?

DripDrop use only compliant flavourings, which contain no hidden nasties. All of our 100ml shortfills are as safe to vape as our 10ml ranges which are fully compliant. We develop our flavours in ISO7 accredited clean-rooms.

DDV only use EP/USP Pharmaceutical Grade Nicotine in our Shot It Nicotine Shots

We batch test at regular intervals and have batch control using batch numbers. We design our labels in house ourselves. We are not graphic designers but we are learning as we go.

All of our shortfills are made the exact same way as our 10ml flavours- In an ISO cleanroom & all of our recipes are ready to be compliant once we have the capital to take them through the next round of testing.

NOT FOUND THE ANSWER TO YOUR QUESTION? PLEASE HEAD OVER TO THE "CONTACT US" PAGE FOR EMAIL AND TELEPHONE SUPPORT

You can Order Products in the following ways: Online via this website. We are not currently taking card details over the phone.

When you place an order for a product in any of the ways described above ("Order") you are offering to buy it for the price stated, subject to these Terms.

When you place your Order online we will send you an email to confirm that we have received it. This email confirmation will be produced automatically so that you have confirmation of your Order details. The fact that you receive an automatic confirmation does not necessarily mean that we will be able to meet your Order. Once we have sent the confirmation email we will then check availability and contact you with a further email. If the Product is available and the details of the Order are correct, this email will be deemed an acceptance and will specify delivery details and confirm the price of the Products purchased. If the Product is not available we will also let you know by email.

DripDrop Vapour ltd may cancel any sale and not supply products if it is reasonable to do so and may change or discontinue the availability of products at any time at its sole discretion. If an order is cancelled, any payment made for the products will be refunded in full. This does not affect your statutory rights.

All new Orders are deemed separate and each is treated individually.

Price T's & C's

The price for each product is shown on DripDrop Vapour ltd

We always try to make sure that the prices on DripDrop Vapour ltd are accurate but errors may occur. If we discover an error in pricing of the products in your order we will inform you as soon as possible using the contact details you supply us with. We will then give you the option of reconfirming your order at the correct price or cancelling it. (If we are unable to reach you we will treat the order as cancelled). If an order is cancelled, any payment made for the products will be refunded in full.

You will be notified of the delivery costs automatically before you submit your credit card details, based on the delivery address you specify.

Prices are quoted on DripDrop Vapour ltd in GBP.

Payment T's & C's

You must pay for your Order before it is delivered. You can do so by credit card or debit card with WorldPay

Voucher/Discount Codes and Special Offers/Points/Rewards

Discount codes can only be redeemed through our website against the purchase of e-liquid produced by DripDrop Vapour Ltd listed on the DripDrop Vapour Ltd online stores. They cannot be redeemed at retail outlets supplying DripDrop Vapour ltd products, via phone or mail order.

Please note that a minimum purchase value may apply which is exclusive of postage and packing.

Discount vouchers cannot be used retrospectively, ie applied to orders already placed with us.

Discount vouchers expire one week after the code is published unless otherwise stated.

Please note that voucher codes cannot be used in conjunction with any other offer unless stated.

DripDrop Vapour ltd reserves the right to cancel online vouchers at any time.

Availability T's & C's

We try to keep DripDrop Vapour ltd as up to date as possible but cannot guarantee that any particular product will always be available. If we can't supply a product you will not be charged for it and we will refund or re-credit your account with the amount debited by us.

All offers are available while stocks last. If we are unable to supply a product you have ordered, we will notify you as soon as we can after receiving your order. If this happens, you may cancel your order and we will refund you the money you have paid for it.

Returns & Replacements T's & C's

The Consumer shall inspect the Goods immediately upon receipt and shall notify the Seller within 7 working days of delivery confirming in writing if the Goods are damaged or do not comply with any of the Contract. If the Consumer fails to do so the Consumer shall be deemed to have accepted the Goods. e-liquid- As the product is an oral product once used it cannot be returned, unless faulty. Orders can be cancelled any time prior to shipping. Once shipped if returned unopened, the Consumer will be responsible for both the outbound and return shipping costs plus any restocking fee deemed necessary, up to a maximum of 10% of the purchase price.

Delivery T's & C's

You will be notified of the delivery costs automatically before you submit your credit card details.

DripDrop Vapour ltd aims to deliver products within 1-3 Working days in most circumstances, however, each product has a link on the product page stating the estimated delivery time for that product and you should refer to these for more details about delivery times.

Orders are dispatched by Royal Mail. If sending by courier, the couriers require a signature so please specify an address where someone will be able to sign for your Products.

We will make every effort to deliver within the time stated on DripDrop Vapour ltd but we will not be liable for any loss caused to you by late delivery.

Please order from DripDrop Vapour ltd with enough lead-time to prevent any loss or disappointment resulting from the delivery time as we cannot be responsible for this.

This does not affect your statutory rights as a consumer.

We accept no responsibility of lost parcels if you use a PO BOX address

Please be aware that all international parcels may be subject to import taxes, duties, brokerage or customs fees upon delivery, and are the responsibility of the customer.

Copyright T's & C's

DripDrop Vapour ltd does not give you any right or interest in any copyright or intellectual property rights in any product nor the right to copy them.

The copyright in DripDrop Vapour ltd and the content of all the software, web site and pages relating to the DripDrop Vapour ltd web site is owned by, or licensed to DripDrop Vapour ltd, unless otherwise specified and may not be used, copied or altered without our expressed consent.

Copyright extends to the design, look and feel of DripDrop Vapour ltd, all photographs on it and its marketing materials.

You may use DripDrop Vapour ltd for private and personal non-commercial use only - i.e. to view, copy and print portions of DripDrop Vapour ltd for the sole purpose of placing orders. The materials on DripDrop Vapour ltd may not be used for any other purpose.

DripDrop Vapour ltd does not make any warranty or representation in respect of any other trade mark and the trademarks of the brands featured on DripDrop Vapour ltd.

Privacy and Data Policy T's & C's

DripDrop Vapour ltd makes a commitment to protecting your privacy and promises only to use information collected about you in accordance with the Data Protection Act (GDRP) 2018.

When you place an Order, we may ask you for certain information and you may submit personal data to DripDrop Vapour ltd (for example your name, phone number, postal address, email address) We may also record which products you are interested in and which products you purchase as well as customer traffic patterns and site use. This information will be kept securely in accordance with our internal security policy and may be used to:

process your order

provide you with an up to date, efficient, and reliable service

help fraud prevention i.e. we check card details with our credit agency and reserve the right to refuse orders on that basis (your credit rating can be checked for a nominal fee with chosen credit agencies

open and run your account

administer prize draws

Provide a more personal shopping experience.

By making an order and submitting your data you agree to this use.

We will never collect sensitive information about you without your explicit consent.

Cookies T's & C's

In Order to improve our service and DripDrop Vapour ltd we may use a device known as a 'cookie'. Cookies are a means by which information relating to your Internet activity (such as whether you have visited DripDrop Vapour ltd before) is recorded on your hard drive and used by us to improve DripDrop and the products and services available to you.

If you do not wish for us to use cookies when you use DripDrop Vapour ltd please adjust your Internet browser settings to not accept cookies. Your computer's help file should tell you how to do this.

Your Privacy T's & C's

If you have any questions or comments about privacy or the DripDrop Vapour ltd privacy policy, or if you already have submitted information that you do not wish us to have or if you think that DripDrop Vapour ltd has cookies or data about you that you don't want us to use or that is incorrect please contact us at DripDrop@post.com and the information will be corrected as soon as possible or removed from our database as you request.

Refunds T's & C's

E liquid-Due to the fact that we cannot ascertain if e liquids have been doctored / tampered with we are not only able to accept returns of any e liquids whether they are unopened, un-used or remain sealed unless we have sent you incorrect liquids in your order. We don’t accept e liquid returns based on someone simply not liking a taste.

Hardware- We believe that you will be delighted with your product but there may be occasions where you feel it necessary to return an item. We aim to keep the process as simple as possible. These terms do not affect your statutory rights.

If you would like to return your items you may do so within 7 days of receiving them. Items returned must be in a new and unused condition. Blister packs must not be opened. We will refund the cost of the items; however shipping charges are non-refundable.

We will try to attend to all returns as soon as practically possible.

Please note that refunds are subject to a £1.00 processing charge. This is to cover the charge issued to us by the bank for every refund transaction.

Unwanted Products T's & C's

Our policy is to ensure that you are satisfied every time you place an order with DripDrop Vapour ltd. (E-Liquid is not covered as we cannot accept returns on consumables) If you are unhappy with a hardware item when you receive it or if you simply change your mind please return it, with the dispatch note, unused, having taken reasonable care of it and complete with packaging and all components, for a full refund within 30 working days.

We will make the refund directly to the credit/charge card used to place the original order within 30 days or earlier once we have inspected the returned item and are satisfied that it has been returned to us in the condition it was in when delivered to you.

You will only have to pay for the return postage of the Products.

Faulty Products

We try to select and package the products as well as possible to ensure they arrive in good condition. However, if a product arrives damaged or with defects, or is not what you ordered, we will replace it free of charge or provide a full refund as appropriate, if you return the product to us at the postal address below within 30 days of receipt.

Please obtain a proof of posting certificate from your Post Office to enable us to process the refund for your return postage costs.

You will only have to pay for the return postage of the Products.

For help with items later than 30 days after your initial purchase please email us for more information.

This does not affect your Statutory Rights.

Faulty Products must be returned in full as you bought it, including packaging.

Once a product has been delivered, it is down to you, the customer, to protect the package from children and animals once it has been posted through a letterbox etc.

Returning Unwanted or Faulty Products T's & C's

Please contact us by email DripDrop@post.com to inform us of your wish to return products.

We may allocate you with a returns code which should be included with the package to improve processing of your return.

We may also advise you how to send the item back to us. Occasionally items may have to be picked up by a courier service. Otherwise, please use a secure delivery method which requires a signature upon receipt and return to: DripDrop Vapour Customer Returns, 5 Brookside, Red Marsh Ind Est, Thornton-Cleveleys FY54EZ, United Kingdom

You will be responsible for the returned products until they reach us.

DripDrop Responsibilities T's & C's

DripDrop has tried to make the descriptions (including all pictures) of the products as accurate as possible but you should check the dimensions stated on DripDrop or contact us for exact sizes.

DripDrop shall insure ordered products at their retail value whilst being delivered to you. Please check the delivered products as soon as possible on receipt as we will not cover any subsequent loss or destruction.

DripDrop will provide its services with reasonable skill and care but does not give any guarantees, warranties or representations in respect of any other person's services.

Because of the nature of the Internet DripDrop provides and maintains DripDrop on an "as is", "as available" basis and makes no promise that use of DripDrop will be uninterrupted or entirely error free. We are not responsible to you if we are unable to provide our Internet services for any reason beyond our control.

Our website contains links to other websites which are not under the control of and are not maintained by us. These links are provided for your convenience only and we are not responsible for the content of those sites.

You will be responsible for any breach of these terms by you and if you use DripDrop in breach of these terms you will be liable to and will reimburse DripDrop for any loss or damage caused as a result.

These terms above shall not limit any rights you might have as a consumer that may not be excluded under applicable law nor shall they exclude or limit DripDrop's liability for death or personal injury resulting from its negligence nor any fraudulent representation.

DripDrop will not be liable in any amount for failure to perform any obligation under this agreement if such failure is caused by the occurrence of any unforeseen event beyond its reasonable control including without limitation Internet outages, communications outages, fire, flood, war or act of nature.

Please read the instructions, manuals and other user documentation that comes with your products carefully.

These terms do not affect your statutory rights as a consumer, which are available to you.

Subject as aforesaid, to the maximum extent permitted by law, DripDrop excludes liability for any loss or damage of any kind howsoever arising, including without limitation any direct, indirect or consequential loss whether or not such arises out of any problem you notify to DripDrop and DripDrop shall have no liability to pay any money by way of compensation, including without limitation all liability in relation to:

any incorrect or inaccurate information on DripDrop

any interruptions to or delays in updating DripDrop

the infringement by any person of any Intellectual Property Rights of any third party caused by their use of DripDrop or any product purchased through DripDrop

any loss or damage resulting from your use or the inability to use the DripDrop web site or resulting from unauthorised access to, or alteration of your transmissions or data in circumstances which are beyond our control

any loss of profit, wasted expenditure, corruption or destruction of data or any other loss which does not directly result from something we have done wrong

any amount or kind of loss or damage due to viruses or other malicious software that may infect a user's computer equipment, software, data or other property caused by persons accessing, using or downloading DripDrop, or from transmissions via emails or attachments received from DripDrop or its licensees and affiliates

the availability, quality, content or nature of the other sites on the Internet that are owned and operated by third parties ("External Sites") to which DripDrop link and web sites located on or through any External Site nor for any transactions involving External Sites (including as to 'cookies', personal data, confidential information, or purchases of domain names or other services). You should contact the site administrator or webmaster for those External Sites if you have any concerns regarding such links, web site or transactions;

all representations, warranties, conditions and other terms which but for this notice would have effect. General

 DripDrop may refuse you access to the web site at any time if we consider it necessary.

DripDrop may also terminate this agreement and immediately remove, cancel or suspend access to and use of DripDrop upon breach of any part of these Terms whatsoever.

Termination shall be without prejudice to DripDrop Vapour's other rights

DripDrop acts as principal on its own account and not as an agent for you or any other person.

If DripDrop does not enforce any provision of this agreement such will not be considered a continuing waiver.

In the event that any part of these terms is held to be unenforceable, such part will at DripDrop's option be construed as far as possible to reflect the parties' intentions and the remainder of the provisions will remain in full force and effect.

These terms constitute the full agreement between you and DripDrop and may only be amended in writing. They apply to the exclusion of all other terms or conditions of contract proposed.

Since we are aiming DripDrop at a global market, we cannot guarantee that it accords with local laws of any other countries (though we will try to make sure it does).

Use of DripDrop and these terms are subject to the laws of United Kingdom and the jurisdiction of the United Kingdom Courts.

Reaching Us

If you would like help when ordering, information about a product, a request for product or if you would just like to provide us with feedback on our service, please use our Contact Us Page

This website is operated by DripDrop Vapour. Throughout the site, the terms “we”, “us” and “our” refer to DripDrop Vapour. DripDrop Vapour offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 - PRODUCTS OR SERVICES (if applicable)

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more detail, please review our Returns Policy.

SECTION 7 - OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS

Certain content, products and services available via our Service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

SECTION 10 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

SECTION 12 - PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall DripDrop Vapour, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

SECTION 14 - INDEMNIFICATION

You agree to indemnify, defend and hold harmless DripDrop Vapour and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SECTION 15 - SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 16 - TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

SECTION 17 - ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 18 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of United Kingdom.

SECTION 19 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 20 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at dripdrop@post.com.Faulty Products

We try to select and package the products as well as possible to ensure they arrive in good condition. However, if a product arrives damaged or with defects, or is not what you ordered, we will replace it free of charge or provide a full refund as appropriate, if you return the product to us at the postal address below within 30 days of receipt.

Please obtain a proof of posting certificate from your Post Office to enable us to process the refund for your return postage costs.

You will only have to pay for the return postage of the Products.

For help with items later than 30 days after your initial purchase please email us for more information.

This does not affect your Statutory Rights.

Faulty Products must be returned in full as you bought it, including packaging.

Once a product has been delivered, it is down to you, the customer, to protect the package from children and animals once it has been posted through a letterbox etc.

Returning Unwanted or Faulty Products T's & C's

Please contact us by email DripDrop@post.com to inform us of your wish to return products.

We may allocate you with a returns code which should be included with the package to improve processing of your return.

We may also advise you how to send the item back to us. Occasionally items may have to be picked up by a courier service. Otherwise, please use a secure delivery method which requires a signature upon receipt and return to: DripDrop Vapour Customer Returns, 5 Brookside, Red Marsh Ind Est, Thornton-Cleveleys FY54EZ, United Kingdom

You will be responsible for the returned products until they reach us.

DripDrop Responsibilities T's & C's

DripDrop has tried to make the descriptions (including all pictures) of the products as accurate as possible but you should check the dimensions stated on DripDrop or contact us for exact sizes.

DripDrop shall insure ordered products at their retail value whilst being delivered to you. Please check the delivered products as soon as possible on receipt as we will not cover any subsequent loss or destruction.

DripDrop will provide its services with reasonable skill and care but does not give any guarantees, warranties or representations in respect of any other person's services.

Because of the nature of the Internet DripDrop provides and maintains DripDrop on an "as is", "as available" basis and makes no promise that use of DripDrop will be uninterrupted or entirely error free. We are not responsible to you if we are unable to provide our Internet services for any reason beyond our control.

Our website contains links to other websites which are not under the control of and are not maintained by us. These links are provided for your convenience only and we are not responsible for the content of those sites.

You will be responsible for any breach of these terms by you and if you use DripDrop in breach of these terms you will be liable to and will reimburse DripDrop for any loss or damage caused as a result.

These terms above shall not limit any rights you might have as a consumer that may not be excluded under applicable law nor shall they exclude or limit DripDrop's liability for death or personal injury resulting from its negligence nor any fraudulent representation.

DripDrop will not be liable in any amount for failure to perform any obligation under this agreement if such failure is caused by the occurrence of any unforeseen event beyond its reasonable control including without limitation Internet outages, communications outages, fire, flood, war or act of nature.

Please read the instructions, manuals and other user documentation that comes with your products carefully.

These terms do not affect your statutory rights as a consumer, which are available to you.

Subject as aforesaid, to the maximum extent permitted by law, DripDrop excludes liability for any loss or damage of any kind howsoever arising, including without limitation any direct, indirect or consequential loss whether or not such arises out of any problem you notify to DripDrop and DripDrop shall have no liability to pay any money by way of compensation, including without limitation all liability in relation to:

any incorrect or inaccurate information on DripDrop

any interruptions to or delays in updating DripDrop

the infringement by any person of any Intellectual Property Rights of any third party caused by their use of DripDrop or any product purchased through DripDrop

any loss or damage resulting from your use or the inability to use the DripDrop web site or resulting from unauthorised access to, or alteration of your transmissions or data in circumstances which are beyond our control

any loss of profit, wasted expenditure, corruption or destruction of data or any other loss which does not directly result from something we have done wrong

any amount or kind of loss or damage due to viruses or other malicious software that may infect a user's computer equipment, software, data or other property caused by persons accessing, using or downloading DripDrop, or from transmissions via emails or attachments received from DripDrop or its licensees and affiliates

the availability, quality, content or nature of the other sites on the Internet that are owned and operated by third parties ("External Sites") to which DripDrop link and web sites located on or through any External Site nor for any transactions involving External Sites (including as to 'cookies', personal data, confidential information, or purchases of domain names or other services). You should contact the site administrator or webmaster for those External Sites if you have any concerns regarding such links, web site or transactions;

all representations, warranties, conditions and other terms which but for this notice would have effect. General

 DripDrop may refuse you access to the web site at any time if we consider it necessary.

DripDrop may also terminate this agreement and immediately remove, cancel or suspend access to and use of DripDrop upon breach of any part of these Terms whatsoever.

Termination shall be without prejudice to DripDrop Vapour's other rights

DripDrop acts as principal on its own account and not as an agent for you or any other person.

If DripDrop does not enforce any provision of this agreement such will not be considered a continuing waiver.

In the event that any part of these terms is held to be unenforceable, such part will at DripDrop's option be construed as far as possible to reflect the parties' intentions and the remainder of the provisions will remain in full force and effect.

These terms constitute the full agreement between you and DripDrop and may only be amended in writing. They apply to the exclusion of all other terms or conditions of contract proposed.

Since we are aiming DripDrop at a global market, we cannot guarantee that it accords with local laws of any other countries (though we will try to make sure it does).

Use of DripDrop and these terms are subject to the laws of United Kingdom and the jurisdiction of the United Kingdom Courts.

Reaching Us

If you would like help when ordering, information about a product, a request for product or if you would just like to provide us with feedback on our service, please use our Contact Us Page

WHAT PERSONAL DATA WE COLLECT AND WHY WE COLLECT IT

COMMENTS

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

MEDIA

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

EMBEDDED CONTENT FROM OTHER WEBSITES

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

HOW LONG WE RETAIN YOUR DATA

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

WHAT RIGHTS YOU HAVE OVER YOUR DATA

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

WHERE WE SEND YOUR DATA

Visitor comments may be checked through an automated spam detection service.